How To Get Out Of Eharmony Contract? A Detailed Guide

How To Get Out Of Eharmony Contract? 

Getting out of an eHarmony contract is a straightforward process if you no longer require the dating service.

Since its launch in 2000, eHarmony has earned a reputation as one of the most reliable platforms for finding compatible and loving partners.

However, circumstances may change, and you may find yourself in a situation where you no longer need the subscription.

In such cases, understanding the eHarmony cancellation policy and following the correct steps can help you cancel your subscription and end your contract with ease.

This article will provide a detailed guide on how to get out of an eHarmony contract, ensuring a smooth and stress-free process.

How To Get Out Of Eharmony Contract?

To terminate your eHarmony contract and cancel your membership, the process varies slightly depending on whether you have a Basic Membership or a Premium Membership.

Here are the steps for both scenarios:

For Basic Membership:

1. Log in to your eHarmony account.

2. Navigate to your profile settings by clicking on your profile picture.

3. Select “Data and Settings,” then click on “Manage Profile.”

4. Under “Manage Profile,” choose “Profile Status” and activate the provided link.

5. Enter your profile password when prompted to confirm the action.

6. This process effectively deactivates your eHarmony account and terminates your Basic Membership contract.

For Premium Membership:

1. Log in to your eHarmony account.

2. Go to your profile settings by clicking on your profile picture.

3. Select “Data and Settings,” then click on “Manage Profile.”

4. Choose “Amend Subscription” under “Manage Profile.”

5. Delink your credit card information to prevent further deductions.

6. Note that unsubscribing from the premium service does not automatically sign you out of the app. You must also follow the unsubscribing process for Basic Membership if you wish to completely leave the service.

7. Alternatively, you can contact eHarmony’s customer care and request to terminate your membership and contract.

Following these steps will allow you to effectively get out of your eHarmony contract, whether you have a Basic or Premium Membership.

What Happens If I Stop Payments So EHarmony?

If you stop payments to eHarmony by canceling your subscription, several things will happen:

1. Account Status: Your account will no longer be active as a paid subscriber, and your subscription benefits will end once the current billing cycle concludes.

2. Downgrade to Free Membership: Your account will automatically be downgraded to a free membership.

This free membership may have limited access to features and services compared to what you had with a paid subscription.

3. Profile and Account Retention: Canceling your subscription does not automatically delete your account or remove your profile from eHarmony.

Your profile will remain on the site, and you will still have access to your account, albeit with limited features under the free membership.

4. Refund Policy: If you cancel your subscription before the end of the billing cycle, you will not receive a refund for any unused portion of your subscription.

This means that you will not be reimbursed for the time remaining in your subscription period.

5. Access Until End of Billing Cycle: Despite canceling your subscription, you will retain access to your subscription benefits until the end of the current billing cycle.

This ensures that you can continue using the paid features until your subscription officially ends.

Overall, stopping payments to eHarmony by canceling your subscription means transitioning to a free membership with limited features,

retaining access until the end of your billing cycle, and maintaining your profile and account on the platform unless you request account deletion separately.

Can I Temporarily Deactivate My EHarmony Account?

Yes, you can temporarily make your eHarmony profile invisible, which essentially acts as a temporary deactivation of your account.

This feature allows you to take a break from actively dating without permanently deleting your account.

Here are the detailed steps to make your eHarmony profile invisible:

1. Log in to Your Account: Access your eHarmony account by logging in with your credentials.

2. Access Data & Settings: Click on the arrow next to your profile photo at the top of the screen to open the dropdown menu.

From there, click on “Data & Settings.”

3. Adjust Profile Visibility: Under the “Profile Status” section, you will see a green slider.

Click on this slider to make your profile invisible.

4. Confirmation: Once you toggle the slider, your profile will become invisible, and a banner will appear on your Home Page confirming that your profile is not currently visible.

It’s important to note that while making your profile invisible can prevent new members from seeing your profile, it does not affect members

who have already interacted with you, such as those who have visited your profile, favorited you, or with whom you are already in conversations.

Additionally, you have the option to make your profile visible again at any time whenever you’re ready to resume using eHarmony actively.

Why Can’t I Cancel My Eharmony Subscription?

Yes, you can cancel your eHarmony subscription following specific steps outlined by the platform.

Here’s a detailed guide on how to cancel your eHarmony subscription:

1. Access Your Account: Start by logging into your eHarmony account using your credentials.

2. Navigate to Profile Settings: Once logged in, go to your profile at the top of the screen.

Click on the drop-down menu to access additional options.

3. Select “Data & Settings”: From the drop-down menu, choose “Data & Settings.”

This will take you to a page where you can manage various account settings.

4. Amend Subscription: Within the “Data & Settings” section, locate and click on “Amend Subscription.”

This option allows you to make changes to your subscription plan.

5. Verify Your Account: For security purposes, you may be prompted to verify your account by entering your password or providing other necessary authentication details.

6. Turn Off Auto-Renewal: After verifying your account, carefully review the details of your subscription.

Look for an option or link that allows you to turn off auto-renewal. Click on this link to proceed.

7. Confirmation and Redirect: Once you’ve turned off auto-renewal, you should be redirected to a confirmation page indicating that your subscription will not renew automatically.

It’s important to note that canceling your subscription will not immediately terminate your account.

Your account will remain active until the end of your current billing cycle, and you may still have access to premium features during this time.

Additionally, any pending payments or charges will still apply until the end of your billing period.

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Conclusion

If you’ve found your ideal match or no longer wish to continue your subscription with eHarmony, navigating the process to exit your contract can be straightforward.

eHarmony, known for its trustworthiness and success in helping individuals find compatible partners, offers a clear cancellation policy for its users.